Xometry Triathlon Athlete Partnership: Breaking Standardization Barriers for Custom‑Built Components

Kieran founded Radical All Mountain Cycles in 2020, producing the Chilli Dog steel frame for the enduro market. After shifting manufacturing from Taiwan to UK and Germany to address supply chain issues, he used Xometry's CNC machining to produce steel yokes. The yoke increases tire clearance, prevents rear end twisting, and improves energy transfer compared to welded tube designs.

With Xometry, we have found a manufacturing partner that supports our development philosophy. The ability to quickly and precisely order small batches of parts gives us the freedom to iteratively improve our robots. This flexibility is essential to our innovation process.

The transition to electric has been a steep learning curve, but what keeps us moving forward is our ability to adapt and to work closely as a team. Every mistake or setback becomes a lesson that makes us stronger. Even when continuity is difficult, with experienced members graduating and new ones joining, the project itself becomes the bridge, carrying knowledge and experience forward.

Our project brings biological thinking to a field it rarely touches: thermal engineering. We are developing a thermally conductive nanolayer that coats heat exchange surfaces to combat biofouling and the buildup of dust and sediment.

To turn these components into reality, we required high-precision manufacturing with fast turnaround times. Through Xometry, we produced a brass test chamber for our injector experiments, machined to the specifications needed for our early-stage testing.

At this time, we decisively decided to significantly simplify the design, allowing it to achieve higher precision and tolerance control through machining. During the redesign process, we realized that we needed to find a partner capable of manufacturing high-precision prototype parts—so we chose Xometry.

We wanted to aim for 10 complete kits, which meant we needed 20 machined cell bodies in a short amount of time. This is where Xometry came in. We received the parts in time for the workshop and had no issues with their assembly on-site. The workshop was successful and went off without a hitch.

In the past, developing non-standard devices was always complicated by the issue of tolerance matching between externally purchased standard parts and custom-machined components. Xometry's one-stop solution perfectly solved this pain point: they not only handled the complex metal 3D printing and sourcing of components but also delivered a finished product that had undergone precision assembly and adjustment. What we received was a functionally ready component that met our precision requirements. This efficient and worry-free delivery experience is exactly what R&D personnel need.

Collaborating with Xometry allows us to concentrate more on our core R&D, saving substantial time and significantly boosting project efficiency.

“Xometry’s engineers took the initiative to help me solve technical problems and provided plenty of professional advice on optimizing the manufacturing details of the shell design. They responded to my feedback and solved issues in the first place, which is truly rare in this industry.”

We are highly satisfied with Xometry’s comprehensive manufacturing services. They support low-volume one-off production, deliver prompt response and great collaboration throughout the R&D phase, and have helped us save significant time costs.

What amazed me about Xometry is a very empathetic approach, almost ‘micro-business style’, despite being a multinational: the ability to adapt to customer needs, with great responsiveness, and to immediately create a relationship of mutual trust. I must be honest: I don’t feel treated only as a customer. Technically speaking, Xometry helped us in speeding up our supply chain: we found certified suppliers for steel parts at a very competitive price, in a very short time.