Hardware and Software Integration: Nexusera Joins Hands with Xometry to Improve Patient Medication Adherence

According to the 2021 Joint Research Report on China Healthcare Reform, China has nearly 300 million chronic disease patients. The global pandemic has also accelerated public awareness of health preservation. Both chronic disease patients and health-conscious individuals face a rigid daily need: regular medication intake.

To help patients take medicine on time and safeguard long-term health, Nexusera has been committed to improving patient medication adherence through technological innovation, providing professional medication adherence management and data solutions for pharmaceutical and healthcare enterprises. As the saying goes, There can be no comprehensive moderate prosperity without national health, and public health remains a long-term mission.

Medication adherence is a core challenge throughout the whole-course treatment. Globally, around 50% of patients fail to take medicine as prescribed, and 28% forget to refill their prescriptions after receiving the first dosage. The WHO has also released a nearly 200-page report on medication adherence, analyzing the causes and harms of non-adherence and calling for enhanced awareness and targeted solutions.

A smart medication terminal offers an ideal solution: it can store medicine, remind patients regularly like an alarm clock, and even provide rational medication guidance. Meanwhile, medication-taking behavior and other health data collected by smart terminals serve as critical real-world research evidence and support intelligent health management for pharmaceutical companies, CROs and healthcare institutions.

PillCap Smart Pill Bottle is one of Nexusera’s three flagship smart terminal products with outstanding cost performance. It targets users with clear health awareness and strong willingness for disease management. Its core functions include cap opening detection, Bluetooth data transmission, and an ultra-long battery life of up to 90 days. Notably, the bottle cap features high compatibility and fits most mainstream medicine bottles on the market.

However, custom development of the smart pill bottle was not without challenges.

“A qualified manufacturer should follow standardized processes and maintain smooth communication to ensure consistent product quality. Strict schedule control is also essential, as repeated delivery delays are unacceptable. Xometry has set an excellent benchmark in all these aspects.”

— Karen Chen, COO of Nexusera

After adopting Xometry’s injection molding services, Nexusera increased the shipment efficiency of its PillCap Smart Pill Bottle by 72%.

Before partnering with Xometry, Nexusera was troubled by inconsistent standards, unstable quality, poor communication and frequent delivery delays. As a lean and focused team, Nexusera prefers to concentrate resources on product design and R&D, while keeping manufacturing simple, straightforward and well-communicated to accelerate mass production. Avoiding tedious direct negotiations with scattered factories allows small teams to save manpower and focus on core innovation.

“Initially, we only needed 1,000 units of the PillCap Smart Pill Bottle. Many manufacturers turned us down due to the small order volume, let alone supporting our POC validation. We found the perfect fit with Xometry. Its on-demand manufacturing model supports custom production starting from just one piece, delivering the flexibility we needed and perfectly matching our fast-paced development timeline.” Karen Chen commented.

“Xometry’s on-demand manufacturing model helps us integrate the supply chain efficiently. Rather than taking charge of every trivial manufacturing detail ourselves, we can enjoy a worry-free R&D and procurement experience — the choice is clear.” She highly recognized Xometry’s value in supply chain integration.

In addition, design adjustments are often inevitable during production. Xometry always adheres to a customer-oriented service philosophy and responds proactively to urgent demands.

“Xometry’s engineers take the initiative to solve problems in advance, clearly informing us of required documents and key timelines to avoid schedule impacts. During product delivery, another supplier mistakenly installed switches in reverse position. Xometry quickly arranged urgent spare part production, helping us avoid delivery delays caused by unexpected issues.”

The PillCap Smart Pill Bottle solution improves medication adherence, ensures therapeutic effectiveness, boosts prescription refill rates, and digitally connects patients with healthcare providers at an affordable cost. It enables professional, personalized medical services and delivers complete, clear, timely and actionable medication behavior data to help enterprises and institutions upgrade products and services.

At present, Nexusera has established cooperation with many internationally renowned pharmaceutical companies, clinical research institutions, elderly care organizations and disease management institutions, with its smart medication hardware gaining strong market sales.

About Xometry

Xometry is a leading one-stop on-demand manufacturing service provider with a vast global manufacturing network. Customers can instantly access cost-effective quotations online. With over 10,000 verified manufacturers worldwide, Xometry ensures fast turnaround and reliable delivery.

It covers a full range of manufacturing processes, including CNC machining, 3D printing, sheet metal fabrication and injection molding. Trusted by enterprises across industries, Xometry serves many Fortune 1000 brands such as BMW and Bosch.